This Privacy Policy explains how CROPE agency ("we", "us") collects, uses and protects the personal data of users of the crope.agency website and related services.
01who we are
The controller of personal data is CROPE — a digital agency for the development of websites, online stores, CRM and integrations. For privacy issues, write tohello@crope.agencyor call+38 (097) 123 45 67.
02What data we collect
We may process the following categories of data:
- Contact data from the forms on the website: name, email, phone, company name, message text.
- Technical data: IP address, browser type, device, pages viewed, referral source.
- Cookies and similar technologies (more details in the Cookie Policy).
- Data from business correspondence if you are contacting as a customer or partner.
03Purpose of processing
Personal data is used for:
- responses to inquiries and preparation of commercial offers;
- execution of contracts for development and support;
- improving the site, analytics and security;
- compliance with the requirements of the legislation of Ukraine and, if necessary, the GDPR.
04Legal grounds
Processing is carried out on the basis of your consent (forms, cookies), performance of the contract or pre-contractual measures, as well as the legitimate interests of the agency (security, development of the service) within the limits that do not violate your rights.
05With whom we share data
We do not sell personal data. Transfer is possible only:
- contractors (hosting, mail, analytics, CRM) who process data on our behalf;
- to state bodies — if required by law;
- successors in case of business reorganization.
06Storage and protection
Data is kept as long as necessary for the stated purposes or as required by law (for example, accounting). We apply organizational and technical security measures: access restrictions, channel encryption (HTTPS), regular software updates.
07Your rights
You have the right of access, rectification, erasure, restriction of processing, objection to processing and withdrawal of consent. To exercise your rights, write tohello@crope.agency. We will respond within a reasonable time.
08International transmission
The Services may be hosted on servers in the EU or other jurisdictions. In such cases, we ensure an adequate level of data protection in accordance with applicable law.
09Policy changes
We may update this Policy. The current version is always available on this page; the update date is indicated in the header of the document. We can inform you about significant changes additionally on the website.
10Contacts
CROPE · Kyiv, Ukraine ·hello@crope.agency · +38 (097) 123 45 67