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SUPPORT

Technical support

We support the site: monitoring, updates, backups, quick edits and development.

SUPPORT
<1 year
SLA response
99.9%
uptime goal
24/7
monitoring
3
escort packages
ADVANTAGES

What you get

Monitoring 24/7

Uptime, error and speed alerts.

Update and security

CMS/plugin patches and vulnerability monitoring.

Backup copies

Regular backups with proven recovery.

Quick edits

SLA for typical tasks without queues "a week".

Optimization

Acceleration and technical SEO audit.

Development

Phased addition of new functionality.

PROCESS

How support works

01

01 Analysis

We collect requirements, business goals and constraints.

02

02 Strategy

We form the decision structure and work plan.

03

03 Design

Prototypes and visuals for the brand and audience.

04

04 development

We implement functionality and integrations.

05

05 Tests

We check the quality, speed and scenarios.

06

06 Launching

Release, analytics and support.

FAQ

Frequently asked questions

The terms depend on the volume: from 1-2 weeks for the initial stage to 4-8 weeks for a complex solution. We agree on the exact plan after the briefing.

Shall we connect your project to support?

Tell us about the task - we will prepare a plan and estimate.

Write to us