Privacy Policy

Who we are

The controller of personal data is CROPE — a digital agency for websites, online stores, CRM and integrations. For privacy questions write to hello@crope.agency or call +38 (097) 123 45 67.

What data we collect

We may process the following categories of data:

• Contact details from site forms: name, email, phone, company name, message text.
• Technical data: IP address, browser type, device, viewed pages, traffic source.
• Cookies and similar technologies (see the Cookie Policy for details).
• Business correspondence if you contact us as a client or partner.

Purpose of processing

Personal data is used for:

• responding to requests and preparing commercial proposals;
• performing development and support contracts;
• improving the website, analytics and security;
• complying with Ukrainian law and, where needed, GDPR.

Legal bases

Processing is based on your consent (forms, cookies), performance of a contract or pre-contractual steps, and the agency’s legitimate interests (security, service development) within limits that do not override your rights.

Who we share data with

We do not sell personal data. Sharing is possible only:

• with contractors (hosting, email, analytics, CRM) who process data on our instructions;
• with public authorities — if required by law;
• with successors in case of a business reorganization.

Storage and protection

Data is kept as long as needed for the stated purposes or required by law (for example, accounting). We apply organisational and technical safeguards: access limits, encrypted channels (HTTPS), regular software updates.

Your rights

You have the right to access, rectification, erasure, restriction of processing, objection and withdrawal of consent. To exercise these rights write to hello@crope.agency. We will respond within a reasonable time.

International transfers

Services may be hosted on servers in the EU or other jurisdictions. In such cases we ensure an adequate level of data protection under applicable law.

Policy changes

We may update this Policy. The current version is always available on this page; the update date is shown in the document header. We may also announce material changes on the site.